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General VoIP Phone Functions

General Phone System Features of VoiceData24

  • Call Logging                          
  • Call Reporting                        
  • Blind Call Transfer                            
  • Attended Call Transfer                                  
  • Call Forward on Busy                        
  • Call Forward on No Answer                         
  • Call Routing (DID)                            
  • Call Routing (Caller ID)                                
  • Caller ID                                
  • Conference Calling                            
  • Conference Rooms                            
  • Auto Attendant / Digital Receptionist                                  
  • Record New Voice Prompts From Phone                             
  • Voicemail                               
  • Music on Hold                                   
  • Central Phonebook                            
  • Call by Name                         
  • Different Prompts for Holidays                                 
  • Call Parking                           
  • Call Pickup                             
  • Call Queuing                          
  • Call Recording                                   
  • MWI – Message Waiting Indicator                           
  • BLF Status Updates                          
  • Intercom                                 
  • Paging                        
  • Ring Extension and Mobile Simultaneously                          
  • Send Email Notifications for Missed Calls                           
  • Music on Hold Playlist or Line In                             
  • Dial Codes                             

 

Management and Scalability

  • Web-based Management Console                             
  • Configuration Wizard                        
  • Real Time Web-based System Status                        
  • Integrated Web Server                                   
  • Backup and Restore                           
  • Firewall/NAT Friendly Configuration of External Extensions via Tunnel                            
  • Microsoft Windows Server Certified                        
  • Integrated Enterprise Database (PostgreSQL)                                  
  • VMware / Hyper-V                            
  • Disable an Extension Temporarily                             
  • Management of Group Privileges                              

 

Unified Communications

  • Public SIP ID for Extensions                        
  • Advanced Forwarding Rules Based on Caller ID, Time & Type of Call                              
  • Receive Voice Mail via Email                        
  • Integrate Branch Offices with 3CX Bridge                          
  • Standards-based Presence Information                                 
  • Integrated Fax Server                        
  • Receive Faxes via Email as PDF                               

 

Superior Mobility for Windows, iPhone and Android

  • CTI Support (Windows only)                        
  • Seamlessly Create Conference Calls                          
  • Run as Presence Monitor in Combination with Desk phone (Windows only)                                  
  • Allow Users to Configure their Own Extension Settings                             
  • Make and Receive Calls                                
  • Transfer Calls                         
  • Shows Incoming Calls                                   
  • Shows Caller ID                                
  • Shows Personal Call History                         
  • Divert Calls to Voice Mail                             
  • Queue Monitoring (Windows only)                           
  • Shows Status of Other Extensions                            
  • Plug and Play Provisioning                            
  • Manage Forwarding Rules                             
  • Manage Softphones from Management Console                               
  • Auto Provisioning                              
  • Remote Configure                             
  • Includes Tunnel to Avoid NAT Problems                             
  • Tunnel All VoIP Traffic Over a Single Port

                               

IP Phone Management*1

  • Automatic Phone Provisioning                                  
  • Manage IP Phones Network Wide from Console                             
  • Plug and Play Support for Easy Deployment of IP Phones                          
  • Provision all Popular IP Phones with Correct Settings                                  
  • Restart One or All Phones Remotely                         
  • Update Firmware on One or More IP Phones Network Wide                                  
  • See Firmware Version of Phone