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Features

business voip feature

Adapters

Would you like to use your analog cordless phone with VoiceData24? You can! Our Analog Telephone Adapters (ATA) allow you to connect a traditional analog phone to VoiceData 24’s business VoIP service.

business voip feature

Advanced Call Routing

Never miss a call! With our advanced call routing, you can forward any caller to multiple targets, so you can ring your cell phone, business phone, even your home phone!

business voip feature

Auto-Attendant

An automated attendant greets your caller ("Thank you for calling (Business). Press 1 for Sales, Press 2 for Support," etc.) and we'll deliver your call wherever you designate.

business voip feature

Busy Lamp Field (BLF)

Allows a user with a SIP attendant console phone to monitor the availability or "busy" status and remote party information of selected users via the busy lamp fields on the phone.

business voip feature

Call Logs

View complete records of all phone usage, incoming and outgoing, within your control panel. View the name of the caller, the number they dialed, the time, and the length of the call.

business voip feature

Call Screening

Decide which calls you'd like to answer. You can block certain phone numbers, send calls directly to voicemail, end a call without voicemail, and screen calls before you answer them.

business voip feature

Caller ID

We support Caller ID for making and receiving calls. You can see the name and phone number of the person calling as well as control the name that appears when you call people.

business voip feature

Dial-by-Name Directory

Instantly make your company seem larger by allowing incoming calls to reach certain extensions or people by being auto-prompted by the attendant to access an extension by dialing either first or last names.

business voip feature

Do Not Disturb

Send callers directly to voicemail when you don't want to answer the phone.

business voip feature

Emergency Service 911

Dial 911 from your VoiceData 24 phone. The address you provide within your control panel will be the address sent to dispatchers.

business voip feature

Enhanced Voicemail

Never miss another phone call. If you don't answer the phone, callers can be sent to a voicemail greeting established by you. Manage messages by listening, deleting and forwarding at any time.

business voip feature

Free Greeting Recording

Would you like to use VoiceData 24’s auto-attendant and voicemail features but don't like the sound of your voice on the greeting? No worries, we will record 1 free greeting for you. Just send us the script and we'll take care of the rest.

business voip feature

Holiday & After Hours Special Greetings

Record your own custom Holiday greetings or after-hours messages.

business voip feature

Hunt Groups

Distribute calls from a single phone number or extension to multiple phone lines. Hunt Groups are commonly used in businesses with departments.

business voip feature

Mobile Phone Integration

Take full advantage of VoiceData 24’s advanced features on your mobile phone by connecting your voicemail from your mobile carrier.

business voip feature

Number Portability

Quickly and easily port your numbers from your old phone service provider with the help of our dedicated porting department.

business voip feature

On-Hold Music

Upload custom hold music or create unique marketing messages, special offers and notifications using .wav files.

business voip feature

Online Fax

Enjoy your free vFAX service, which enables you to start sending and receiving faxes from your computer.

business voip feature

Shared Call & Line Appearance

The Shared Call Appearance service allows an incoming call to appear at multiple locations simultaneously. All devices where call appearance is shared can be used to answer an incoming call or originate a call on behalf of a primary location, for instance, in an administrative assistant/executive scenario. As an additional feature of Shared Call Appearance, Shared Line Appearance is used when a user wants to share his/her line with another user. This feature is one that is displayed on the device so the users can make and receive calls on the same line. Available on up to 5 devices for Office Pro; up to 30 devices for Office Enterprise.

business voip feature

Softphone

Use your computer to make and receive calls rather than a phone. 

business voip feature

Toll Free or Local Phone Number

Choose a toll free number (877, 866, etc) or a local number in your area. Add additional numbers to give a multi-city appearance, or combine a toll free and local number. 

business voip feature

Virtual PBX

Using the telephone number(s) provided with your service and extensions, create a virtual directory that allows incoming callers to navigate through your business. This will enable incoming calls to reach certain extensions or departments. This feature is completely customizable to meet your business's unique needs.

business voip feature

VoIP Phones

Quality is of utmost importance with VoiceData 24. You are not required to purchase VoIP equipment from us. We support nearly every SIP phone on the market, but we recommend that you consult with us before joining. We also sell the latest business VoIP phones by Yealink. Yealink has over 50 R&D engineers who ensure the innovation of their products. Their VoIP phones are characterized by a large number of functions which simplify business communication with a high standard of security and can work with seamlessly with a large number of SIP PBXs that support SIP.